App Support

Boardoku Support

Help, contact details, privacy information, and troubleshooting guidance for Boardoku, a free ad-free online block puzzle game.

Last updated: 4 June 2026

Email Support Privacy Policy

Contact Information

Developer
GG Apps Ltd
Email
contact@ggapps.dev
Response time
We aim to respond within 1 business day.
Phone support
Not currently offered. Please contact us by email.
Legal address
Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom
Company number
17105364, registered in England and Wales

Support Topics

Bug reports

Tell us what happened, what you expected, and the steps that reproduce the issue.

Lifetime purchase

Ask about unlocking or restoring the optional lifetime access purchase for extra features, Zen mode, competitions, themes, and other premium options.

Online play and competitions

Contact us about scores, competition entries, leaderboards, fairness, or access to online features.

Before You Email

Please include your device model, iOS version, Boardoku app version, a short description, reproduction steps if applicable, and screenshots or screen recordings if helpful.

For App Store billing or refund requests, use reportaproblem.apple.com. You can still email us for product support or purchase restore help.